At LightDepth, we want to provide you with the best possible shopping experience. We offer free shipping on all orders to the United States (US) and the United Kingdom (UK). For other countries, we provide affordable shipping options. Please read below for more details on shipping times and delivery estimates.
- United States (US) and United Kingdom (UK): 14-20 days
- Canada and Australia: Approximately 20-25 days
- Other countries: 30 days
Please note that these shipping times are approximate and may vary depending on factors beyond our control, such as customs processing and local postal services. We strive to get your order to you as quickly as possible.
Once your payment is received, we require 2-3 business days to process your order. During this time, we carefully pack and prepare your items for shipping. Rest assured that we make every effort to ensure your order is processed promptly and accurately.
Tracking Your Order:
To keep you informed about the progress of your shipment, we will provide you with a tracking number as soon as it becomes available. You can use this tracking number to monitor the status of your delivery online.
We work with reputable shipping partners to ensure the safe and timely delivery of your order. The delivery method may vary depending on the destination and the size/weight of the package. We may use services such as national postal services or reliable courier companies.
For international orders, please be aware that additional customs fees, taxes, or import duties may be imposed by your country’s customs authority. These charges, if applicable, are the responsibility of the recipient. Please check with your local customs office for more information on any potential fees.
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide any necessary information.